Sales, as a topic, is polarising. Some say that AI will replace salespeople one day, some prefer being in control of the purchasing process without a salesperson looking over their shoulder, but others will say good salespeople can never be replaced.

As someone who has done sales in a few…


Most people who I’ve met in my adult life will know me as the bubbly, confident guy I am today. It wasn’t so long ago when I was afraid to make a call to a restaurant to book a table.

I remembered when I was a teenager, I needed a…


As a kid, you go to school, and your government, your school or your teacher decides how they want to teach you. Even though modern methods of education put more emphasis on engaging students, it is ultimately down to what material needs to be covered.

But no one ever teaches…


Every time I open the LinkedIn app on my phone, my feed contains the usual suspects — corporates promoting the good things they did, recruiters posting job listing and people sharing interesting business articles.

But there are a few other things that are becoming increasingly common, and it makes me…


On the first day of one of my jobs, the GM said this to me as we walked to get a drink.

It’s hard to approach this story without sounding like an “entitled millenial”, but here goes:

I was relatively green at the time, and at the time I had…


As restrictions are easing and cities are opening up again, the damage to the economy is slowly surfacing. We see people lining up outside stores, a facade of booming sales, but at the same time, I’m sure you’ve heard that someone close to you has lost their job. …


It’s hard to approach this story without sounding entitled, but human nature dictates how we feel. Sometimes it just takes a few words of encouragement to motivate someone, but on the flip side, the smallest of actions can cause someone to not want to work for you anymore.

Here are…


If you’ve been on the internet in the last couple of months, you’ll find no shortage of “will change forever” articles to read, and a lot of chatter about “the new normal”. …


I grew up in a suburb of Auckland, New Zealand, as the oldest child with both my parents working full time. …


Growing up, I was never really fond of reading books. I’m a person who struggles to finish anything, so naturally, I struggle to make it through a book. To me, a book is quite literally an inch of stories, knowledge and emotions. That’s a massive commitment to me.

All over…

Ryan Kwan

I’ll try to be honest.

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